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Privacy Policy

www.socialsquadbets.com

Effective Date: June 28, 2026

1. Introduction

Welcome to Social Squad Bets ("we," "our," or "us"). We operate the website www.socialsquadbets.com and any associated mobile applications (collectively, the "Platform"). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you access or use our Platform.

By creating an account or using our Platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with its terms, please do not access the Platform.

Social Squad Bets is a social betting platform. Use of our services may be subject to gambling laws and age restrictions in your jurisdiction. You must be of legal gambling age in your location to use our Platform.

2. Information We Collect

2.1 Information You Provide Directly

• Account registration details: name, username, email address, and password
• Communications you send us: support requests, feedback, and correspondence
• Any content you post on the Platform, including bets, comments, and messages to other users

2.2 Information Collected Automatically

• Device information: IP address, browser type, operating system, device identifiers
• Usage data: pages visited, features used, bets placed, time spent on the Platform
• Location data: approximate geolocation derived from IP address (and precise location if you grant permission)
• Cookies and similar tracking technologies (see Section 7 for more detail)
• Log data: server logs, error reports, and performance data

2.3 Information from Third Parties

• Social media platforms, if you choose to link your account or log in via a social provider
• Publicly available sources for compliance and due diligence purposes

3. How We Use Your Information

We use the information we collect for the following purposes:

3.1 Providing and Operating the Platform

• Creating and managing your account
• Processing bets, deposits, and other financial transactions
• Enabling social features, including following other users, sharing bets, and group competitions
• Providing customer support and responding to your inquiries

3.2 Legal and Regulatory Compliance

• Complying with applicable laws, regulations, and court orders
• Detecting and preventing fraud, cheating, collusion, and other prohibited activities

3.3 Safety and Responsible Gambling

• Implementing responsible play tools such as session reminders and self-exclusion
• Protecting the security and integrity of our Platform
• See our Responsible Gambling page for guidance and support resources

3.4 Improving Our Services

• Analysing usage patterns to improve features, performance, and user experience
• Conducting research, analytics, and development of new features
• Personalising your experience and recommending relevant content

3.5 Marketing and Communications

• Sending promotional offers, newsletters, and updates (with your consent where required)
• Notifying you of changes to our terms, policies, or services
• Administering competitions, promotions, and loyalty programmes

4. Sharing Your Information

We do not sell your personal information to third parties. We may share your information in the following circumstances:

4.1 Service Providers

We share information with trusted third-party service providers who assist us in operating the Platform, including payment processors, identity verification providers, cloud hosting providers, analytics services, and customer support tools. These providers are contractually obligated to protect your information and may only use it for the specific services they provide to us.

4.2 Other Users

Certain information is visible to other users of the Platform by default, including your username, profile photo, public betting history (unless set to private), and social activity. Please review your privacy settings to control what information is visible to others.

4.3 Regulatory and Legal Authorities

We may disclose your information to gambling regulatory bodies, law enforcement agencies, financial intelligence units, or other government authorities where required by law or where we believe disclosure is necessary to comply with a legal obligation, protect our legal rights, or prevent fraud or criminal activity.

4.4 Business Transfers

If Social Squad Bets is involved in a merger, acquisition, financing, or sale of all or a portion of its assets, your information may be transferred as part of that transaction. We will notify you via email or a prominent notice on the Platform prior to your information becoming subject to a different privacy policy.

4.5 With Your Consent

We may share your information with third parties when you have given us your explicit consent to do so.

5. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically:

• Account information is retained for the duration of your account plus up to 7 years after account closure, as required by gambling regulations and financial record-keeping laws
• Transaction records are retained for a minimum of 5 years in compliance with AML regulations
• Identity verification documents are retained in accordance with applicable KYC regulatory requirements
• Marketing data is retained until you withdraw your consent or opt out

When your information is no longer required, we will securely delete or anonymise it.

6. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Right of Access: Request a copy of the personal information we hold about you
• Right to Rectification: Request correction of inaccurate or incomplete information
• Right to Erasure: Request deletion of your personal information (subject to legal and regulatory retention obligations)
• Right to Restriction: Request that we restrict the processing of your information in certain circumstances
• Right to Data Portability: Receive your information in a structured, machine-readable format
• Right to Object: Object to processing of your information for direct marketing or based on legitimate interests
• Right to Withdraw Consent: Where processing is based on consent, withdraw that consent at any time

To exercise any of these rights, please contact us using the details in Section 12. We will respond to your request within 30 days. We may need to verify your identity before processing your request.

Please note that certain rights may be limited where we are required to retain data for legal, regulatory, or fraud prevention purposes.

7. Cookies and Tracking Technologies

We use cookies and similar technologies (such as pixels, web beacons, and local storage) to operate and improve the Platform. These technologies help us:

• Keep you logged in and remember your preferences
• Understand how you use our Platform and identify areas for improvement
• Detect and prevent fraud and unauthorised access
• Deliver relevant promotions and measure their effectiveness

You can manage your cookie preferences through your browser settings or our cookie consent tool. Please note that disabling certain cookies may affect the functionality of the Platform. For a full list of cookies we use, please see our Cookie Policy available on our website.

8. Data Security

We implement industry-standard technical and organisational security measures to protect your personal information from unauthorised access, disclosure, alteration, and destruction. These include:

• Encryption of data in transit using TLS/SSL protocols
• Encryption of sensitive data at rest
• Access controls and multi-factor authentication for internal systems
• Regular security assessments, penetration testing, and vulnerability management
• Employee training on data protection and security

While we take reasonable steps to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security and encourage you to use a strong, unique password and to contact us immediately if you suspect any unauthorised access to your account.

9. International Data Transfers

Social Squad Bets operates globally and your personal information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws.

Where we transfer personal information outside the European Economic Area (EEA) or other jurisdictions with data transfer restrictions, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the relevant regulatory authority, or we rely on other legally recognised transfer mechanisms.

10. Minors and Age Restrictions

The Platform is strictly for adults. We do not knowingly collect personal information from anyone under the age of 21 (or the minimum legal age in their country of residence, if higher). As part of our registration process, we require users to confirm their date of birth and that they are at least 21 years of age.

As part of our registration process, we verify the age of all users. If we discover that we have inadvertently collected information from a minor, we will immediately suspend the account and delete the information. If you believe a minor has registered on our Platform, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. When we make material changes, we will notify you by:

• Posting the updated policy on this page with a new effective date
• Sending an email notification to your registered email address
• Displaying a prominent notice on the Platform

Your continued use of the Platform after the effective date of any changes constitutes your acceptance of the revised policy. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Data Protection Officer:

• Social Squad Bets — Data Protection Officer
• Website: www.socialsquadbets.com
• Email: privacy@socialsquadbets.com

We will respond to all privacy-related inquiries within 30 days of receipt.

This Privacy Policy was last updated on June 28, 2026.

© 2026 Social Squad Bets. All rights reserved.